FAQ

How does Pilot Credentials work?

You create and maintain your own Pilot Profile that is stored in our database. Your profile includes flight hours, certifications, education, and other information relating to your professional experience. Your profile data is automatically matched against the minimum qualifications of listed air carriers. You can easily find air carriers matching your qualifications and contact their recruiter. Recruiters, in turn, can easily find your profile and match you to their qualifications. In addition, affiliate hiring offices use your profile information in their hiring process. This eliminates the need for you to fill out multiple job applications for various air carriers.

If you do not meet an air carrier's minimum qualifications, our Qualification Matrix shows you specifically where more experience may be needed.

If you have been selected by an affiliated air carrier for interview, your profile will show a "Hiring Tab". Use the Hiring Tab to enter additional information required by the hiring office and schedule your interview on-line. After a successful interview, your profile information is used to generate all the necessary hiring documents. This saves the air carrier a lot of time and streamlines the hiring process in order to get you in the cockpit.

How are you able to match my qualifications to minimum qualifications of so many air carriers?

Candidate profiles are automatically evaluated based on specific flight hours, certifications and other entered criteria. Air carriers provide their minimum qualification desired and we match it up in our PilotCredentials Matrix.

How much does a membership cost for Pilots and what do I get?

For a $60 subscription fee you will get one year of unlimited use with the following benefits to candidate pilots:

• You can create and maintain your own Pilot Profile that can be updated on-line at any time.
• You can find hiring air carriers and they can find you.
• Profiles contain flight hours, aircraft experience, certifications, employment history, education and other information.
• Your availability date can be specified in the future, allowing you to jump-start your job search while still employed.
• You can easily match your qualifications to the minimum qualifications of industry air carriers using the Qualification Matrix tool.
• If you qualify, you can contact the recruiter and even apply on-line with affiliate air-carriers.
• If you are selected for an interview, you can schedule your interview on-line.
• If you have profiles with FedEx, SWA and American Airlines/US Airways our Data Synch tool in your global profile will apply updates from your global profile to your other profiles.
• Your profile data can be used by recruiting and hiring office to automatically generate FAA required documents.
• Your data is secure. We do not store social security numbers, drivers license numbers, or financial information on our servers.
• You choose who can views your pilot profile.

How does Pilot Credentials benefit air carrier recruiters?

We offer these benefits to air carrier recruiters:

• Recruiting offices can create and maintain their own recruiting site describing their company culture, answering specific questions, and showing their minimum qualifications.
• Recruiters can easily find qualified candidates by searching profiles and finding those meeting minimum qualifications.
• Candidates can be searched by date of availability enabling recruiters to fill key positions on time.
• Recruiters can view and evaluate detailed candidate information and qualifications.
• Candidates of interest can be contacted directly through the site to provide more information or answer preliminary questions.
• Once recruiters identify candidates of interest, a Hiring Tab is activated on the pilot profile requesting additional information.
• Interviews can be scheduled on-line eliminating the need for phone calls to the hiring office.
• Hiring documents, PRIA forms, and correspondence letters are automatically generated, eliminating the need for paper forms.
• Once hired, pilot information is transferred to the air carrier's HR system and forwarded to the FAA where required.

Where do air carrier recruiters go to log into the Pilot Credentials Global Recruiter?

Click here to sign into the Global Recruiter

Why do FedEx, Southwest Airlines, and American Airlines/US Airways have separate recruiting pages from Pilot Credentials Global? What is their relationship?

FedEx, Southwest Airlines, and American Airlines/US Airways are both customers of Pilot Credentials and because of the demanding recruiting requirements of these large carriers, we maintain custom profile databases for them. Profiles created in these affiliated recruiting sites are separate and independent of Pilot Credentials Global. However, you will be able to update both FedEx, SWA and American Airlines/US Airways profiles from your Global profile.

What if I already have a profile with FedEx, Southwest Airlines, or American Airlines/US Airways?

FedEx, Southwest Airlines, and American Airlines/US Airways maintain their own database of profiles independent of each other and Pilot Credentials Global. For legal reasons, only pilots meeting their respective minimum qualifications can create profiles for FedEx, SWA, and American Airlines/US Airways. However, any pilot can create a profile in Pilot Credentials Global. If you have a FedEx, SWA or American Airlines/US Airways profile, updates made to your Global Profile can be posted to your FedEx, SWA, or American Airlines/US Airways profiles eliminating the need to re-key your profile data. Use the Data Sync tool on your Pilot Credentials Global profile page to apply updates your other Pilot Credentials profiles.

What is Data Sync?

Data Sync allows you to copy your profile to and from existing FedEx, SWA, and American Airlines/US Airways profiles. If you are new to Pilot Credentials Global and have a complete profile in the FedEx, SWA, or American Airlines/US Airways database, use Data Sync to “import” your existing profile and avoid having to re-enter your profile information. Conversely, modifications made to your Global Profile can be exported to your FedEx, SWA, and American Airlines/US Airways profiles at any time. This allows you to make on-going profile changes, such as flight hours and work experiences, to your Global Profile and export those changes to your FedEx, SWA, or American Airlines/US Airways profiles.

What if I have been instructed by a hiring office to create a Pilot Profile?

Candidates may be instructed by a hiring office to create a profile on Pilot Credentials for the purpose of completing an application for employment. In this case, use the "sign-up" button from the air carrier's recruiting page. You can access the air carrier's recruiting page from the URL provided by the hiring office. An air carrier's recruiting page can also be accessed from our home page by clicking on the air carrier's logo. Profiles created through the sign-up button of an air carrier's recruiting page are usually provided free of charge and are independent and separate from Pilot Credentials Global. In that case, the candidate is visible only to that air carrier. However, if you create a profile in Pilot Credentials Global your profile will be visible to all air carriers whose minimum qualifications you match.

What if I am interested in an air carrier that is not listed?

Email us at [email protected] and we will attempt to get that air carrier listed.

How long does it take to fill out a Pilot Profile?

This will vary with the amount of personal history, flight hours and other details you have to enter. Most profiles can go from sign up to ready to compare minimum qualifications with Air Carrier qualifications in less than an hour.

What data is stored in my Profile?

Your contact information, previous addresses, flight hours, education history, work experience, and references. We also store uploaded attachments that may be requested by recruiting offices. We do not store social security numbers, driver's license numbers, passport numbers, or credit card numbers.

Why does my Aircraft Summary Subtotal on the Flight Hours Page show I have cargo time when I have only flown passengers?

The Aircraft Summary Subtotal on the Flight Hours Page reflects attributes of the aircraft. For example, a B727 is used for both passengers and cargo. An F16, on the other hand, would never be used for passengers or cargo. If you have flown passengers in a B727 the Aircraft Summary Subtotal will show flight hours under cargo as well as passengers. This does not misrepresent your flying time, it merely states you have flown an aircraft that can be used for cargo.

How often can I update my profile?

You can update as often as you like.

What if my aircraft or certification is not on your list?

Email us at [email protected] and we will attempt to list your certification.

How does Pilot Credentials protect me from identity theft?

No sensitive data such as social security number or driver's license numbers are required.

We do not store your credit card information on our servers.

We will not share your information to any third party without your consent.

How do I get help with my account or profile?

If you are having difficulty updating your profile, creating a new profile, or are encountering other issues:

• email us at [email protected]
• description of what went wrong including any error messages
• type and version of the web browser you were using when you encountered problems
• include screen snapshots if you can